Refund policy
RIGHT OF WITHDRAWAL
Directive 2011/83/EU of the European Parliament and the Council, as well as Regulation 45/2014 on the detailed rules of contracts between consumers and businesses. (II.26.) Pursuant to the regulation of the Government Decree, the User may withdraw from the contract without giving reasons within 14 days of receiving the ordered product, and may return the ordered product.
The period open for exercising the right of withdrawal expires 14 days after the day on which the User, or a third party indicated by him, other than the carrier, receives the product.
The cost of returning the product must be borne by the consumer, the company did not undertake to bear this cost.
In the case of exercising the right of withdrawal, the User will not be charged any costs other than the cost of returning the product, but the Service Provider may demand compensation for material damage resulting from improper use.
Following the return of the product, the Service Provider will refund the amount paid to the User immediately, but no later than within 14 days, in accordance with the above legislation.
During the refund, we use the same payment method as the one used during the original transaction, unless the User expressly consents to the use of another payment method; due to the application of this refund method, the User will not incur any additional costs.
The user is obliged to return the product without undue delay, and in no case later than 14 days from the date of receipt, or to deliver it to the Service Provider's address.
The user complies with the deadline if he returns or hands over the product(s) before the end of the 14-day period.
The consumer bears only the direct cost of returning the product, unless the company has undertaken to bear this cost.
The user can only be held responsible for the decrease in value of the goods if it occurred due to handling other than that necessary to determine the nature, properties and functioning of the goods.
The Service Provider may withhold the refund until the goods(s) have been returned, or the User has not provided proof that they have been returned: the earlier of the two dates shall be taken into account.
If the User wishes to exercise his right of withdrawal, he can do so in writing or by phone at one of the Service Provider's contacts. In the case of a written notification by post, we take into account the time it was sent to the post, and in the case of a notification by telephone, the time it was sent by telephone. In case of notification by post, the Service Provider accepts notification as registered mail or package. You can return the ordered product to the User Service Provider by post or using a courier service.
The User must pay particular attention to the intended use of the product, because the User is responsible for compensation for damages resulting from improper use! Within fourteen days after the return of the product, the Service Provider will refund the purchase price of the product to the bank account number specified by the User.
45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) Government Decree and Directive 2011/83/EU of the European Parliament and the Council are valid.
The User can also contact the Service Provider with other complaints at the contact details on the page.
Businesses, companies, and legal entities do not have the right of withdrawal, because they are not considered consumers, so they cannot exercise the right to withdraw from the purchase.
Directive 2011/83/EU of the European Parliament and the Council, as well as Regulation 45/2014 on the detailed rules of contracts between consumers and businesses. (II.26.) Pursuant to the regulation of the Government Decree, the User may withdraw from the contract without giving reasons within 14 days of receiving the ordered product, and may return the ordered product.
The period open for exercising the right of withdrawal expires 14 days after the day on which the User, or a third party indicated by him, other than the carrier, receives the product.
The cost of returning the product must be borne by the consumer, the company did not undertake to bear this cost.
In the case of exercising the right of withdrawal, the User will not be charged any costs other than the cost of returning the product, but the Service Provider may demand compensation for material damage resulting from improper use.
Following the return of the product, the Service Provider will refund the amount paid to the User immediately, but no later than within 14 days, in accordance with the above legislation.
During the refund, we use the same payment method as the one used during the original transaction, unless the User expressly consents to the use of another payment method; due to the application of this refund method, the User will not incur any additional costs.
The user is obliged to return the product without undue delay, and in no case later than 14 days from the date of receipt, or to deliver it to the Service Provider's address.
The user complies with the deadline if he returns or hands over the product(s) before the end of the 14-day period.
The consumer bears only the direct cost of returning the product, unless the company has undertaken to bear this cost.
The user can only be held responsible for the decrease in value of the goods if it occurred due to handling other than that necessary to determine the nature, properties and functioning of the goods.
The Service Provider may withhold the refund until the goods(s) have been returned, or the User has not provided proof that they have been returned: the earlier of the two dates shall be taken into account.
If the User wishes to exercise his right of withdrawal, he can do so in writing or by phone at one of the Service Provider's contacts. In the case of a written notification by post, we take into account the time it was sent to the post, and in the case of a notification by telephone, the time it was sent by telephone. In case of notification by post, the Service Provider accepts notification as registered mail or package. You can return the ordered product to the User Service Provider by post or using a courier service.
The User must pay particular attention to the intended use of the product, because the User is responsible for compensation for damages resulting from improper use! Within fourteen days after the return of the product, the Service Provider will refund the purchase price of the product to the bank account number specified by the User.
45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) Government Decree and Directive 2011/83/EU of the European Parliament and the Council are valid.
The User can also contact the Service Provider with other complaints at the contact details on the page.
Businesses, companies, and legal entities do not have the right of withdrawal, because they are not considered consumers, so they cannot exercise the right to withdraw from the purchase.